Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns, exchanges, and cancellations
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Frequently Asked Questions
Care instructions
You can wear our solid gold products without worrying about anything like water, perfume, soap etc.
Our gold filled jewelries are the best alternative for solid gold products. You can use it like a gold jewelry. Remember that our jewelries are guaranteed for one year against tarnishing and deterioration. Provided that you protect it from water, soap and chemicals, you can use it for many years with its first day appearance and glimmer.
Gift wrapping and packaging
We are eco-friendly company, so we try to use 1 box (depends on quantity) unless you tell us you need separate boxes. Our packaging is ready for gifting.